DEXIS Field Services

DEXIS Field Service Technical Troubleshooting

One instance of onsite technical troubleshooting.

Currently supported DEXIS products that are not under a manufacturer’s warranty or extended warranty (SLA) require payment for onsite DEXIS troubleshooting. Any products that are confirmed to have a manufacturer’s warranty or extended warranty (SLA) do not require payment.

This purchase does not include software updates or labor needed to resolve the reported issue outside of a single office visit. This purchase does not include any parts or software upgrades. All parts, additional labor and software upgrades require purchase through an authorized DEXIS distributor.

Not available in Alaska or Hawaii.

DEXIS Device Field Calibration

One instance of onsite calibration assistance from a DEXIS technician.

Currently supported DEXIS Extraoral products requiring annual or semi-annual calibration that is not covered by current product warranty status. Verify if current warranty status entitles you to calibration at no charge before purchasing.

This purchase does not include software updates or labor needed to resolve issues that may arise during calibration. This purchase does not include any parts or software upgrades. All parts, additional labor and software upgrades require purchase through an authorized DEXIS distributor.

DXIS00854