Technical Support Remote Service, Extraoral

One instance of technical support troubleshooting via phone or chat from open to closure. Applies to any actions required to remotely troubleshoot the current issue with your device.

The following products that require payment for remote troubleshooting include: ORTHOPANTOMOGRAPH™ OP™ 200, Instrumentarium™ ORTHOCEPH™ OC 200, ORTHOPANTOMOGRAPH™ OP™ 30, Soredex™ Cranex™ D, Cranex™ Novus, Cranex™ Novus E, Gendex™ GXDP-300, ORTHOPANTOMOGRAPH™ OP™ 300, ORTHOPANTOMOGRAPH™ OP™ 300 Maxio, Gendex™ GXDP-700, Cranex™ 3D, ORTHOPANTOMOGRAPH™ OP™ 3D Pro, Gendex™ GXCB-500, i-CAT™ FLX-MV, i-CAT™ Next Gen, i-CAT™ 17-19, i-CAT™ Precise.

If these products are covered by an extended warranty from DEXIS, payment is not required. 

This purchase does not include software upgrades or any parts and labor needed to resolve the reported issue. All parts, labor and software upgrades require purchase through an authorized DEXIS distributor. 

DXIS00875