Technical Support Remote Service, Intraoral

One instance of technical support troubleshooting via phone or chat from open to closure. Applies to any actions required to remotely troubleshoot the current issue with your device.

The following products that require payment for remote troubleshooting include: Gendex GXC-300 Intraoral Camera, DIGORA™ Optime System, DIGORA™ Optime System (UV), DEXcam™ 2, DEXcam™ 3, DEXcam™ 4, DEXIS™ PLATINUM, Gendex™ GXS-700 Sensor, Gendex™ GXS-700 Sensor, DEXIS IXS, DEXIS Titanium, DEXIS Ti2 Sensor, NOMAD™ Pro 2, NOMAD™ Pro, DEXIS IS 3600, DEXIS IS 3700, DEXIS IS 3800, DEXIS IS 3800W, DEXIS Imprevo, DEXIS Imaging Software 10, DEXIS Imaging Software 9, VixWin Platinum 3, DTX Studio™ Clinic, Scanflow.

If these products are covered by an extended warranty from DEXIS, payment is not required. 

This purchase does not include software upgrades, or any parts and labor needed to resolve the reported issue. All parts, labor and software upgrades require purchase through an authorized DEXIS distributor. 

DXIS00856 Rev01